About Arc Software
Frequently Asked Questions
What is GIS (a pdf slide show, 1.89mb file) Why use GIS? Why should I use GIS in my courses? What courses would GIS add value to? If I need help with this software, how do I get it?
- Try the vendor's online Knowledge Base
- Contact one of the Arc VCCS Technical Support people (see third column to the right)
- What are the permitted uses of the Site License?
- ESRI authorizes three main uses:
- Teaching
- Research
- Administration (e.g., campus mapping, facilities management, physical planning and land use, campus safety, alumni tracking, marketing activities, bus routing, pedestrian/bicycle trail design, regulatory compliance)
At no time is commercial use authorized. Commercial use is defined as use of the software, documentation, or data for any use relating to "for profit" purposes. Note: Teaching and research uses may be in conjunction with a campus GIS center or similar campus programs in which students are exposed to real-world problem solving and internship opportunities that may be funded by grants from outside organizations. -
- Can the ESRI software be installed on students' computers?
- No. The software under the ESRI Site License Agreement is not intended to be installed and operated on student-owned computers. Students can obtain access to the 180-day time-out edition of ESRI software for use on their personal computers by purchasing Getting to Know ArcGIS Desktop. Note: Caution should be exercised when purchasing used books as the software may have already exceeded the 180-day license for the CD in the used text.
Students may also obtain individual educational licenses of ArcView and many of its extensions by calling ESRI TeleBusiness at 1-800-447-9778.or details.
When installing ESRI software on VCCS computers your college GIS support person will need to request software keycodes. Only a college GIS support person can receive these software keycodes. Requests should be made to: |
Information that you need
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ESRI provide curriculum development support or ready-to-use GIS exercises and lessons/data. - ESRI is happy to advise educators in curriculum development needs. ESRI also has collected some sample curricula from colleges and universities that can serve as samples of GIS-related higher education programs.
ESRI has also developed ArcLessons. ArcLessons is a free resource for educators to share ready-made LessonPacks for using GIS in the classroom. Educators can browse a list of lessons by category or use the search tools to find lessons of interest.
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ESRI GIS Listservs - Listservs are an easy way to stay informed of updates and changes. You will be able to easily subscribe and unsubscribe from any of ESRI's listservs. |
- Knowledge Base
- Software Downloads (utilities, scripts, sample codes, patches, etc.)
- ESRI listservs that you can subscribe to
- Other helpful information
| Instructors can requst media for ArcGIS ArcView 9 and extensioins for free use for one year for students home computers. VCCS instructors must send their request to Bob Vawter (see contact information below). |
NOTE: The VCCS license does not allow you to receive technical support directly from ESRI. TECHNICAL SUPPORT:If you have a Technical Support question(s) you must contact one of the individuals below as they are the only ones authorized to contact ESRI's Technical Support Department. If the person that you contact cannot answer your question that person will then contact ESRI on your behalf.
Chris Cartwright
(757)822-7312
tccartc@tcc.edu | Inez Farrell(804) 819-4692
ifarrell@vccs.edu | |
GIS Program and Curriculum Development Support:
- How do faculty request or order desk copies of ESRI Press books?
- Each professor or instructor at a college or university can order ESRI Press desktop copies themselves without having to ask the Site License Administrator for assistance. ESRI Press provides up to three desk copies per year to qualified educators. These include all ESRI Press titles plus the following ESRI Software documentation for ArcGIS 9.
To order desk copies visit ESRI Press Desk Copy Request Form.
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How do colleges, bookstores, and students purchase ESRI software documentation and ESRI Press books?- College departments can order software documentation by calling ESRI TeleBusiness at 1-800-447-9778.
College bookstores wishing to buy ESRI Press books in bulk must contact Independent Publisher's Group (IPG) at 1-800-888-4741.
Students and faculty can also purchase ESRI Press books (in some cases at a 30 percent discount) at Web-based booksellers such as Amazon.com (http://www.amazon.com/) and Barnes & Noble (http://www.bn.com/). -
- Need a document that outlines ways in which you can make your GIS program successful?
- In the fall of 2002 ESRI published a white paper entitled Guidelines for Developing a Successful and Sustainable Higher Education GIS Program. [PDF-1.02 MB] This white paper provides guidelines that will support educators, researchers, and administrators at colleges and universities in developing a successful and sustainable GIS program. The paper defines fundamental GIS concepts, describes procedures and methods for planning and maintaining a GIS program (including hardware, software, faculty training, and laboratory needs), and provides links to funding and other resources helpful for long-term management and maintenance of a GIS program.
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VCCS Instructional Technology